Shana Marr
March 5, 2025
Job Search
Shana Marr
March 5, 2025

The finance sector, like many other industries, has experienced fundamental shifts in recent years. But while discussions often revolve around emerging technologies and developing regulations, there’s another side that’s gathering attention: soft skills. A study by the World Economic Forum revealed that 75% of essential skills for jobs in 2025 will be soft skills. As the demand for these skills grows, this shift demands that hiring managers pay close attention to these skills as part of their recruitment strategy.
Soft skills are a combination of interpersonal attributes, communication abilities, emotional intelligence, and other traits that affect how people interact in the workplace. They’re not as tangible as hard skills, but they’re just as important. Ontario-based financial planner Judith Cane said it well: “Success in finance is 15% technical knowledge and 85% psychology.” This highlights the vital role of soft skills in the financial services sector.
So, why should we care about soft skills in the finance sector? And how can we identify these traits in potential hires during the recruitment process? In this article, we’ll break down the importance of soft skills, how to spot them in the recruitment process, and why putting them at the forefront will positively impact your team. This approach is more than just keeping up with industry trends – it’s about nurturing a resilient and effective finance team for the future.
What are Soft Skills in Finance
When we think of the finance sector, terms like “data analysis,” “regulatory compliance,” or “budgeting” might come to mind. These hard, technical skills were traditionally the main focus of hiring. But the industry is recognizing a set of equally critical skills — the soft skills.
Soft skills refer to a group of non-technical skills that influence how we interact with others, solve problems, and manage work. They include interpersonal skills, communication abilities, leadership qualities, and traits such as adaptability and resilience. The beauty of soft skills lies in their universal applicability; they’re beneficial across a wide range of roles and tasks in finance.
As Michael Page, Chairman of Michael Page North America, expressed, “Technical skills can be learned, but soft skills are more innate and take longer to develop. They are what make high performers stand out from the crowd.” It’s clear that recruiting in finance is no longer just about finding candidates with the right hard skills. It’s about finding individuals whose soft skills will help them excel in their roles and contribute to the team’s overall success.



10 Essential Soft Skills in Finance
Soft skills are like the invisible framework that holds the visible, technical aspects of a job together. While technical skills are crucial, soft skills grease the wheels of everyday interaction, problem-solving, and adaptation to change. In finance, these skills can make the difference between a team that simply works and a team that excels. Let’s explore deeper into 10 core soft skills that can make a great difference in the finance sector.
1. Analytical Thinking
This skill involves interpreting complex financial data and using it to make informed decisions. For example, a stockbroker uses analytical thinking to identify market trends and recommend investment strategies to clients.
2. Problem-Solving
When unexpected issues arise, finance professionals must be able to identify the problem, assess possible solutions, and apply the most effective one. An auditor, for instance, needs problem-solving skills to detect and rectify discrepancies in financial records.
3. Communication
Effective communication means clearly and convincingly expressing ideas and understanding others. A Financial Advisor, for example, must communicate financial strategies to clients in an accessible, understandable manner.
4. Adaptability
With constant changes in financial regulations and technologies, finance professionals must be adaptable. A tax accountant, for instance, must constantly adapt to new tax laws and software.
5. Teamwork
Effective collaboration is key to achieving common goals. In a financial team working on a budget plan, for instance, each member must collaborate, share ideas, and support others to produce the most effective budget.
6. Attention to Detail
In finance, even minor errors can lead to significant problems. An Accountant, for instance, must demonstrate strong attention to detail when preparing and reviewing financial statements to ensure accuracy.
7. Leadership
Leadership involves guiding and inspiring others. A Finance Manager, for example, must lead their team towards meeting the company’s financial goals and maintaining its financial health.
8. Time Management
Finance professionals often juggle multiple tasks and deadlines. A Financial Analyst, for example, needs excellent time management skills to ensure all reports and analyses are completed accurately and on time.
9. Professionalism
Upholding a high standard of professional conduct builds credibility. For instance, a Portfolio Manager must demonstrate professionalism when managing client portfolios and interacting with clients.
10. Ethical Judgment
Finance professionals, like Compliance Officers, are often required to uphold ethical standards and make decisions that align with those standards. Maintaining ethical judgment is crucial for maintaining trust and compliance.
Each of these soft skills plays an essential role in the day-to-day responsibilities of finance professionals. While they might differ in importance depending on the exact role, they collectively contribute to individual and organizational success. By recognizing the value of these skills, finance leaders can better identify, attract, and retain top talent. With a team equipped with these soft skills, a finance department becomes a powerhouse of efficiency, effectiveness, and innovation.
Spotting Soft Skills During Recruitment
Identifying soft skills during the recruitment process can be a bit more challenging than pinpointing hard, technical skills. However, with a little bit of planning and the right techniques, employers and hiring managers can determine these important qualities in their candidates.Job Descriptions: The first step is to highlight the requirement for specific soft skills in the job description itself. This can help attract candidates who already possess these skills and are ready to apply them in a financial setting.
Finding the right candidate goes beyond what’s on a resume. It’s about identifying individuals who bring not just the right technical knowledge, but also the soft skills that will contribute to a collaborative, adaptive, and efficient work environment. By focusing on these soft skills during recruitment, finance leaders can build teams that are equipped to meet not just the challenges of today, but also adapt to the future with resilience and creativity.
Facing the Challenges of Applying Soft Skills
While soft skills are invaluable, applying them in the finance sector doesn’t come without challenges. Below are some obstacles professionals might encounter and strategies to overcome them.
Communication Barriers: Given the complex nature of finance, effectively communicating difficult financial information to non-finance professionals can be challenging. Professionals can overcome this by using plain language and providing context to convey complex ideas simply and clearly. Accountants, for example, might use visual aids to simplify the presentation of financial data.
High-stress Environment: The fast-paced, high-stakes financial world can place significant demands on professionals, potentially triggering stress and impacting soft skills like communication and teamwork. Regular breaks, stress management techniques, and a supportive organizational culture can help individuals maintain their soft skills under pressure.
Balancing Independence and Teamwork: Finance experts often need to work independently but also in teams. Striking a balance between these modes can be challenging. To overcome this, individuals must develop good self-management skills and also invest in building strong relationships with teammates.
Incorporating Empathy: In a numbers-driven field, it’s easy to overlook the human element. But empathy can play a crucial role in leadership and teamwork within a finance setting. Managers can foster empathy by encouraging open dialogue, actively seeking and providing feedback, and promoting a culture of understanding.
Adapting to Change: In an industry that sees frequent changes in regulations and technology, adaptability is essential but can also be challenging. Continuous learning and a forward-thinking mindset can help finance pros stay flexible and responsive to these changes.
Maintaining Ethical Standards: Finance specialists often face ethical dilemmas that can test their judgment and integrity. Maintaining high ethical standards requires ongoing commitment and strong moral principles. For example, a financial advisor might face pressure to recommend an investment product that is not in the client’s best interest but beneficial for the advisor. In such instances, ethical judgment is important.
Overcoming these challenges isn’t just about individual growth. It’s about contributing to a work environment that values and cultivates soft skills, laying a strong foundation for a highly successful finance team.
Reaping the Rewards of Valuing Soft Skills
Imagine a well-oiled machine, its individual parts working together seamlessly. This is what a finance team armed with strong soft skills can look like. The harmony and efficiency of this team can bring about various benefits that amplify the effectiveness of each individual and the team as a whole. Let’s check the benefits:
Boosted Team Collaboration: Soft skills like communication and teamwork pave the way for more effective collaboration. A team that communicates well and works together effectively is more likely to complete projects efficiently and achieve shared goals. For instance, a finance team working on a complex financial model can achieve better results through effective collaboration.
Better Decision-Making: With soft skills like critical thinking and problem-solving, finance teams can make more informed, strategic decisions. A finance manager, for example, can use these soft skills to evaluate different financial strategies and select the most beneficial one.
Improved Client Relationships: Soft skills like communication, empathy, and professionalism help to build strong, trust-based relationships with clients. A financial advisor using these skills can better understand a client’s financial goals, provide tailored advice, and build long-term client loyalty.
Increased Adaptability: In an ever-changing economic environment, adaptability helps finance teams respond effectively to change. A team with strong adaptability skills can swiftly adjust strategies in response to financial market fluctuations, ensuring the organization stays on track.
Refined Leadership: Good leadership relies heavily on a range of soft skills, including communication, empathy, and problem-solving. Managers who demonstrate these skills can lead more effectively, cultivating a positive work environment and high-performing teams. For example, a finance manager with strong leadership skills can guide their team through a challenging auditing process, ensuring a smooth and successful outcome.
Greater Job Satisfaction: When soft skills are valued, employees often experience increased job satisfaction. They are more likely to feel heard, appreciated, and engaged in their work, contributing to lower turnover rates and a more positive work environment.
It’s clear that soft skills bring about far-reaching benefits in the finance sector. With such significant advantages at stake, it’s no surprise that finance leaders are placing a high priority on these skills during recruitment and ongoing team development.
Soft skills are more than just an optional add-on for finance professionals. They are essential traits that can make a significant difference in job performance and overall career success. With strong soft skills, professionals can communicate more effectively, solve problems more efficiently, adapt to changes with ease, and contribute positively to team dynamics. By understanding and valuing these skills, employers can not only hire more effectively but also raise a more collaborative and productive work environment.
Ready to discover the finance talent that brings both technical expertise and essential soft skills to your team? At My Ideal Recruiter, we understand the importance of a well-rounded candidate profile. We’re committed to helping you find professionals who possess not only the right knowledge and experience but also the soft skills that truly make a difference. Reach out to us today to start building your dream finance team!