Shana Marr
March 26, 2024
Future of the industry
Shana Marr
March 26, 2024
Talent Retention
Figuring out why a top-notch finance pro decides to say goodbye is tough. The investment in recruiting, training, and integrating a new employee is substantial, and the stakes get even higher when it’s a top performer heading for the exit, it can start a chain reaction with other team members, and even customers, second-guessing their own loyalty.
In October 2022 alone, 4 million Americans quit their jobs, 2.6% of all workers. Despite layoffs at big companies and worries over a global slowdown, a LinkedIn survey from that December found 61% of American workers were considering quitting in 2023.
People leave for all sorts of reasons, family, relocation, chasing a new dream. But often, the root cause traces back to the employer’s door: the vibe at work, the culture, and how valued employees feel can make or break their decision to stay. Here are the 10 reasons that come up most often for financial professionals, and what employers can do about each one.
A 2022 FlexJobs survey of over 2,000 people found 62% were turned off by toxic company environments. Bullying and cliques should be dealt with swiftly, but they’re often sneaky, wearing disguises that make them hard to spot. Employees can end up trapped, struggling to voice concerns, especially when the people in charge are the ones stirring the pot.
What to do: Build spaces where open conversations are the norm, not the exception. Team activities can turn “just another office” into a place where people genuinely uplift each other, which strengthens bonds, boosts morale, and keeps your talent where they belong.
Consumer Affairs found 47% of workers are chasing a fatter paycheck, and Joblist’s March 2024 data found 41% cite weak salary and benefits as their top deal-breaker. In finance, competitive compensation beats a dazzling office every time.
What to do: If pay is where you’re losing people, it’s negotiation time. Check whether salaries have kept pace with the market, some firms revisit compensation every quarter to make sure their team feels valued and fairly paid.
Businessolver found 92% of employees would think twice about leaving if their boss showed more empathy. A toxic manager relationship drains enthusiasm, confidence, and drive, and numerous studies point to a bad boss as the single biggest reason people quit. 84% of CEOs now say empathy improves business performance, and 72% of employees feel more driven in empathetic environments.
What to do: Close the distance between managers and their teams. A manager should mentor, offer real feedback, hold regular one-on-ones, and connect individual work to the bigger picture.
ANCOR’s 2021 data found 59% of managers leave due to a lack of career growth. Employees, especially Gen Z, no longer want to sit in one role for years with no path forward, horizontal or vertical.
What to do: Empower your team. Hand them a new project to lead, and show them their contributions matter. When people are trusted with real responsibility, they invest more and stay longer.
49% of respondents said they’d quit over a lack of healthy work-life boundaries, and 43% can’t see a future at a company with no remote work options (FlexJobs, 2022). Inconvenient schedules, last-minute urgent tasks, and no room for personal freedom all push people out the door.
What to do: Have real conversations about flexibility and remote work, it helps with absences and sick days too. Respect the boundaries your people set, repeated trespassing on personal time is a fast way to lose them.
Office Team research found 66% of workers would leave if they didn’t feel appreciated, and four in five millennials say the same when leaders or coworkers don’t value them. A lack of recognition erodes culture, morale, performance, and trust.
What to do: A quick compliment for a job well done goes a long way. For bigger wins, back it up with something more tangible, bonuses, gift cards, corporate vacations, or a real path to promotion.
CNBC found half of workers name permanent stress as central to their decision to leave. Occupational stress makes people moody and irritable, hurts productivity, and damages relationships with managers and colleagues. Left unchecked, it burns people out emotionally.
What to do: A flexible schedule, more creative freedom, closer communication with staff, and non-work team events all help ease the pressure.
FlexJobs found 42% of employees name burnout as the most decisive factor in looking elsewhere. TalentSmart’s Travis Bradbury notes that even your best people don’t deserve to be buried in work, and efficiency drops sharply once someone’s working more than 50 hours a week.
What to do: Protect people from burnout by actively pushing them to take time off and recharge. A dedicated relaxation space is a small but meaningful signal too.
Some people are fine with repetition, others find it genuinely draining. Handing dull, repetitive work to someone with real potential is a fast way to make them start looking elsewhere. Today’s candidates want meaning, challenge, and growth, not just a stable paycheck.
What to do: Diversify the work where you can. Let employees tackle different tasks alongside other specialists and pick up new workflows, it keeps the job interesting and helps them grow.
Most companies offer some kind of benefits package, but not all are equal. FlexJobs found 31% of respondents call non-competitive compensation a real deal-breaker, and weak health insurance or retirement plans leave staff feeling undervalued.
What to do: If your firm is young or small and can’t compete on a full benefits package yet, consider non-monetary alternatives, cost-effective recognition and reward programs can go a long way in the meantime.
Culture and a genuinely supportive work environment now matter just as much as salary and benefits, and with information a click away, leaving a dismal job for a brighter prospect has never been easier. Your team members are people, not cogs, and when they feel valued and treated well, they work more efficiently and stay longer.
Seeking to navigate the complexities of attracting and keeping the best financial talent, without falling into common pitfalls? Reach out to My Ideal Recruiter. We’re dedicated to your team’s happiness and to making recruitment as effortless as possible.
We place vetted talent with the companies that need them, led by a founder who’s a CPA and knows these roles from the inside. Tell us what you’re hiring for and let’s move fast.
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